Support and Operations Online Courses for Students

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The Esports Management Specialization prepares students to turn a passion for gaming into a viable career. According to a market report by Newzoo, global esports revenues have reached $906 million in 2018, a year-on-year growth of +38%. Speak knowledgeably about the history, community, and...
Agile teams use \"just enough\" planning and an incremental approach to accomplishing the work of the team. Every project and every team uses a custom agile methodology. This course discusses common foundational principles and practices used by agile methodologies, providing the student a...
An entrepreneur is someone who is always on the lookout for problems that can be turned into opportunities and finds creative ways to leverage limited resources to reach their goals. In this course, learners will be introduced to the fundamental concepts, theories, and frameworks of...
This course \"FinTech Risk Management\" help you understand risk management and corporate governance in finance industry with the disruption by FinTech and RegTech. You will become more confident to analyse and make recommendations to develop business strategies balancing the risks in operation,...
Amazon famously delivers new code every 11.6 seconds. Just a few years ago, this was unthinkable: many \'cutting edge\' firms would release software quarterly. When it comes to digital innovation, velocity is critical and many would say it\'s the most reliable determinant of success. Bringing an...
This course helps you build understanding on key considerations for capacity planning and how to add and remove logical and physical capacity to the platform. Here you will learn how to add and remove logical elements such as Organizations, Environments and Virtual Hosts. It will also cover how...
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption...
This Specialization starts out by teaching basic concepts in Python and ramps up to more complex subjects such as object-oriented programming and data structures in Java. By the time learners complete this series of four courses, they will be able to write fully-functional programs in both Python...
Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it\'s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It\'s possible to do better and it\'s possible to do so...
This course introduces a series of advanced and current topics in cyber security, many of which are especially relevant in modern enterprise and infrastructure settings. The basics of enterprise compliance frameworks are provided with introduction to NIST and PCI. Hybrid cloud architectures are...
Being a successful FinTech firm requires more than just great technology; it also requires an understanding of the laws and regulations applicable to your business. This course will provide you with that understanding. You will learn about the critical legal, regulatory, and policy issues...
This course \"FinTech Security and Regulation (RegTech)\" help you to understand RegTech and to become more confident and persuasive in your ability to analyze and make recommendations to executives within the finance industry regarding how to react to these changes, e.g. Regulations to...
The FinTech revolution is rapidly transforming the financial industry. The use of digital technologies is the norm, and together with regulatory and market changes it is creating a revolution. After completion of the module, you\'ll be able to: describe the changes that influence the financial...
In Value, you will explore the most powerful generator of value in the world - ideas. Ideas are the engines of productivity, both in the private and public sectors. You will learn about the universal frameworks that determine how ideas and money interact, leading to the allocation of financial...
In Debt, we take on one of the most challenging financial questions that remains unresolved: How much to borrow? We start by demonstrating why using debt has always been and continues to be a great temptation, particularly when borrowing costs are historically low. We identify conditions for...
Finance for Everyone: Decisions will introduce you to the workings of the free markets and the foundations of finance. You will learn how free markets and their \"creative destruction\" provide the architecture for the global economy and how those same markets move money in ways that create and...
Markets begins with one of the most common and important elements of the financial system - interest rates. You will learn why interest rates have always been a key barometer in determining the value of everything. You will explore the changing influence of interest rates; the impact of interest...
Why and how are teachers integrating ICT (Information and Communication Technology) into primary education? In this course we analyse examples from schools in different parts of the world, and bring professional teachers, headteachers and policymakers together to share their best ideas and...
Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies. Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms...
In the expression \"creative thinking\", the keyword is not creativity; the keyword is thinking. With the help of great philosophers, you will rediscover the art of thinking. To help leaders to be rigorous even without figures, great philosophers have lots of ideas. Managers are invited to...

Support and Operations Online Courses for UC Santa Cruz Students

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